Cancellation and Bad Weather Policy

In the event that a Customer terminates the Hire, the following shall be applicable:

  1. If the Customer gives us more than 7 days’ written notice prior to the start of the rental period, a fee of (500 Baht) shall be payable.
  2. If the Customer gives us between 4 and 7 days’ (inclusive) written notice, prior to the start of the rental period, 20 percent of the Hire Fees shall be payable.
  3. If the Customer give us less than 4 days’ written notice, prior to the start of the rental period, 50 percent of the Hire Fees shall be payable.

We try our best to predict challenging weather conditions and give appropriate advice predicted weather, but it is ultimately the customer’s responsibility to choose to hire the boards or not and the customer should check the weather forecast carefully for the location that the boards will be used.

For more information on this, please see out Hirer Terms and Conditions.